Success Story
How a Mental Healthcare Company in LA Saved $25K by Hiring an Offshore Operations Support Specialist
Client
A Mental Healthcare Company in LA
Result
$25K
Impact
saved with one hire
An LA mental healthcare team hired an Operations Support Specialist.
The Challenge
This Los Angeles mental healthcare company offers training, facilitator certification, awareness programs, and research.
Its programs were growing, and so was the work behind them. Student questions, registrations, and workshop schedules all needed one steady person to keep things running.
Our Approach
We matched the team with Pamela, a full-time Operations Support Specialist from the Philippines. She brought past experience as an executive assistant, customer service manager, and operations team leader.
Pamela supports daily operations and guides students from registration to graduation. She also answers inquiries, schedules workshops, and helps with social media.
The Results
The company saves at least $25,000 a year compared to a local hire for the same role.
Students get timely answers and a smoother path through each program, and the team has more time for training and research.
